Solution: Repair and reselling service. Owner: Envie. Strategy: Repair.
The Envie association has 52 member companies across France, enabling people to buy refurbished appliances and electrical equipment. Each site accepts equipment for collection, inspection and repair. Repairable items are resold in a showroom at a lower cost than a new product.
The Envie website also features tips and tricks for extending the lifespan of appliances.
3,000 employees across 52 sites.
Potential circular economy impact
Repairing items extends their lifespan, reduces waste and emissions and preserves natural resources. In 2020, Envie repaired and resold approximately 123,652 tons of electrical items. These products were all diverted from recycling, incineration or landfill.
Envie also helps people to return to work and boosts their skills through training programmes.
People: Staff for logistics, collection, storage, sorting, diagnostics, transport, delivery, supply chain management and marketing.
Resources: Vehicles and warehouse.
Technology: Collection, sorting and diagnostic equipment; website.
Implementation: Item collection; item repair; service marketing; sales.